The 1031 Exchange Experts
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Cancellation/Refunds/Returns policy
 

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"I found your 1031 course superb...!"

Just a big thanks for the course you gave at Olde Carriage in St.Augustine. As a new resident to the US, and a new Realtor--with a brick wall and large hill in front of him!--I found your course superb; opening up new possibilities and knocking down a few of those bricks in the wall. Many thanks.

Dave Bairstow
Realtor®
Jacksonville, FL


Provider Name:
1031Exchange Academy, LLC

Contact information:
866-694-0204

Refunds/Returns:

• Returns will not be accepted for products that are online delivery.
• All returns must be postmarked back to The 1031 Exchange Academy, LLC, within 30 days of receipt of order.
• All returns must be authorized by a 1031 Exchange Academy Representative before the product is returned to The 1031 Exchange Academy, LLC. Products that are returned without any notification or paperwork describing the problem will not be refunded.
• Returns will not be accepted for discontinued or revised items.
• Return shipment charges are the responsibility of the customer unless product return is due to:

• Shipment of incorrect product
• Shipment of incorrect number of products
• Shipment of product to incorrect customer
• Shipment of defective product
• Order was damaged in shipment
• Other shipment errors as determined by The 1031 Exchange Academy, LLC

• Items that are sold as a package must have all pieces returned in saleable form or a refund will not be issued.

 

Questions about our DVD series

Need help finding information? Call our Headquarters, nationwide, toll-free, at 866-694-0204 to speak with the education department -- or send an e-mail to education@1031academy.com.

(School Operating Hours: Weekdays 8-4 CST)

Cancellation/Refund Policy:

Cancellation with refund requests must be made in writing to the school 24-hours prior to the course's scheduled start time. To do so, complete and submit the withdrawal form.

If, under any circumstances, The 1031 Exchange Academy, LLC, has failed to provide the student with the course for which the student has enrolled and paid tuition, the student shall receive a refund in the amount of 100% of the tuition monies paid.

A student who cancels his enrollment in a course 24-hours prior to that course's scheduled time shall be entitled to a refund of tuition paid minus an amount equal to 10% of the tuition. (Example: If tuition is $50, the student will receive $45).

A student who withdraws after the course instruction has begun, but prior to 50% of that course being completed, shall be entitled to a refund of tuition paid minus an amount equal to 10% of the tuition.

A student who withdraws after 50% or more of the course instruction has been complete will not be due a refund.

Refunds of monies paid to The 1031 Exchange Academy, LLC, anything other than tuition (such as books) are not included in this refund policy. All refunds will be made by the same payment type as student initially used to pay. Students who paid via cash will be refunded by check. No cash refunds. Refunds will be made within 15 calendar days of withdraw.

 
 

"...I've been a fan ever since...!"

I took a class from The 1031Experts several years back at a Vail Summer conference, and have been a fan ever since.

Mike Williams
Realtor®
Montrose, CO

Thanks! Mike

 
 

Record Retention Policy:

The 1031 Exchange Academy guarantees retention of a record of completion of the course which contains the following information with respect to each licensee who has taken the course for credit for a minimum of 5 years:

1. The name of the licensee who completes the course and the number of his/her license.

2. Contact information, including address, phone number and email given on the completion form.

3. The title and number of the course

4. A statement that the licensee has successfully completed the course which includes, without limitation, the date that the course was completed and the number of hours completed.

All records of completion will be kept at the following listed location

Need help?

Call our Headquarters at 866-694-0204
Or send an e-mail to edu@1031academy.com
(School Operating Hours: Weekdays 7-5 MST)

Department of Educational Information:

Address: 8101 East Prentice Ave, Ste 400 Greenwood Village CO 80111

The 1031 Exchange Experts
Nationwide, toll-free: 866-694-0204
Nationwide, toll-free Fax: 866-399-2511

Email: edu@1031academy.com.